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Last updated: 12/14/24

At 307 ProClean ("we," "us," "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share personal information when you visit our website, request a quote, or engage with our cleaning services. By using our website or services, you consent to the practices outlined in this policy.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

  • Personal Information: When you request a quote, schedule a cleaning, or contact us, we may collect the following personal details:

    • Name

    • Business name (if applicable)

    • Email address

    • Phone number

  • Payment Information: If you make a payment, we may collect payment-related information such as credit card details, billing address, and payment method (through QuickBooks or check). However, we do not store your payment information directly. Payments are processed securely through our payment provider.

  • Usage Data: We may automatically collect certain data about how you interact with our website. This includes:

    • IP address

    • Browser type and version

    • Pages visited

    • Time and date of access

    • Referring website

  • Cookies and Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to enhance your browsing experience, analyze website traffic, and improve our services. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Our Services: We use your contact information to provide quotes, schedule cleaning appointments, and communicate with you about your services.

  • To Process Payments: Payment information is used to process your transactions securely through QuickBooks or other third-party providers.

  • To Improve Our Website and Services: Usage data helps us understand how visitors interact with our website, which enables us to improve the content and functionality of our site.

  • For Marketing Communications: With your consent, we may send promotional emails or newsletters about our services, special offers, or updates. You can opt out of these communications at any time by clicking the unsubscribe link in the email or contacting us directly.

3. How We Protect Your Information

We take the security of your personal information seriously. We use a variety of administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction. This includes:

  • Secure encryption protocols for payment processing.

  • Access controls to ensure that only authorized personnel can access sensitive data.

However, no data transmission over the internet or electronic storage method can be guaranteed 100% secure, and while we strive to protect your personal information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with the following parties:

  • Service Providers: We may share your information with trusted third-party vendors who assist with operations such as payment processing, website hosting, email communications, or other essential services.

  • Legal Compliance: We may disclose your information if required to do so by law, such as to comply with a subpoena, legal process, or regulatory request.

  • Business Transfers: In the event of a merger, acquisition, or sale of our company, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website if such a transfer occurs.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: You may request access to the personal information we hold about you and request corrections if the information is inaccurate.

  • Deletion: You may request that we delete your personal information, subject to certain legal exceptions (e.g., if we are required to retain the data for compliance reasons).

  • Opting Out of Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

To exercise these rights or if you have any questions about your personal information, please contact us at [insert contact email or phone number].

6. Children's Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the "Last updated" date at the top of the page will be revised. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

307 ProClean
Email: hailey@307proclean.com
Phone: 307-228-0431

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